Contact Us!

Contact Us!

We service most brands of Operator Interface Terminals:

Types of Operator Interface Terminals serviced:

touch screens, keypad membranes, infrared sensors

An Operator Interface Terminal equipped with a touch screen interface allows the user to access different fields of data or control an operation by touching the screen or pressing a membrane key.

Some Operator Interface Terminal Manufacturers We Service Include:

  • Xycom
  • Axiomtek
  • Ann Arbor
  • Elo
  • Modicon
  • Cutler Hammer
  • Barber Colman
  • Aydin
  • Fact
  • Sharp
  • Eaton
  • CTC Parker
  • Ball Electronics
  • Cincinnati Milacron
  • Boundless Technologies
  • Dynamic Displays
  • Fujitsu
  • Motorola
  • Nematron
  • Beckman
  • Hitachi
  • NEC
  • Fanuc
  • Inducomp
  • Option Ind
  • Proface
  • 3M
  • Conrac
  • Matsushita
  • Pac Op
  • Bosch
  • Accuray
  • Dotronix
  • Mazak
  • Siemens
  • Dynics
  • Act Kern
  • Microvitec
  • TCP
  • Uticor
  • Allen Bradley
  • Advantech
  • Dynapro
  • Mitsubihi
  • Totuko

This is a partial listing of Operator Interface Terminal manufacturers we service. If you don't see what you're looking for, please contact us. We repair virtually ALL MODELS of Ultrasonic Metal Welding Equipment from ALL U.S. MANUFACTURERS and most FOREIGN MANUFACTURERS including ALL Ultrasonic Metal Welding Equipment listed plus more.

Common Operator Interface Terminal Repairs Include:

  • Worn or damaged membranes
  • Broken or damaged CRT / LCD
  • Failed backlights and backlight inverter boards
  • Failed processor boards
  • Failed hard drives
  • Failed power supplies
  • Torn or worn keypad membranes
  • Corrupt or failed drivers
  • Damaged communication ribbons
  • Analog or digital board failures
  • Poor solder joints or failed connections
  • No failure noted by end user

No Evaluation Fee:

We do a full system evaluation on the unit when it comes in. Most of the time there is no charge for this service. The only time we charge is if the unit is a one-of-a-kind custom made or not recognized, off brand model that will take additional research by our lab technicians.

Warranties:

We meet and sometimes exceed most manufacturers' new product warranties. A full 1-year warranty is standard from us!

Failure Rates:

We are proud to say that we have a less than a 1% failure rate with our repairs!

  • We evaluate and replace all high failure rate components
  • Thoroughly clean entire unit
  • 48 hour burn in testing
  • 46 years experience

Data Tracking:

Our database has over 10 fields of information specific to your equipment that we track for you. Each repair has its own tracking number assigned to it that gives us the tools we need to make the right decision for you on your repair.

As-New Remanufactured Program:

This program is available on many different manufacturers' ultrasonic welders. We have units that have been remanufactured to as-new condition for a quick exchange and same day shipment.

We have done the research on sourcing replacement components to support this equipment to the component level.

Turnaround Time:

  • Average time for repair is less than 2 weeks
  • Expedited repairs are completed in 1 to 3 days
  • Emergency repairs are completed the same day whenever possible

Technical Support:

We offer our customers free telephone technical support on purchasing and troubleshooting whenever possible.

Customers Served:

  • Research & Development
  • Colleges / Universities
  • Power Generating Plants
  • ATM Terminals
  • Food Processing
  • Industrial
  • Medical
  • Kiosks
  • Military
  • Labs
  • Broadcasting
  • Aerospace
  • Machine Shops
  • Automotive
  • Pharmaceutical

Ultrasonic Welder Repairs - We're Component Level!

The Ultrasonic Welder Repairs division of Rochester Industrial Services, Inc., has a robust and successful, forty-six-year history of repairing, servicing, and maintaining of ALL MAKES and MODELS of ultrasonic welding equipment. We excel at fixing equipment that is out of warranty, no longer supported by the OEM, or otherwise abandoned. Rochester industrial is a component-level repair facility. We routinely repair equipment that others say can't be fixed.

To learn more about how we can expedite the repair and upkeep of your commercial or industrial equipment, or to get a free estimate on any of our services, call Rochester Industrial Services Inc today at 888-349-4638, or write to us through our website’s contact page.