Expert Branson DCX Series
Sales, Service, & Repair
At Rochester Industrial Services, we understand that when your ultrasonic equipment goes down, your entire production line can grind to a halt. We specialize in the expert service and repair of the Branson DCX Series, ensuring your systems are restored to factory specifications with the speed and reliability your operation demands.
Comprehensive Support for the Entire Branson DCX Lineup
Our technical expertise extends across the full range of the DCX family. Whether you are running a standalone unit or an integrated system, we service all models and configurations, including:
DCX S Series
The standard for reliable, high-performance ultrasonic welding.
DCX V Series
Advanced units designed for automation and integration.
DCX A, DCX F, and Others
We support the specialized variations used in complex industrial applications.
Technical Expertise and Model Support
We have deep experience with the specific power ratings and frequency configurations of the DCX series. We service all frequencies (20 kHz, 30 kHz, and 40 kHz) and power output levels, including the common models and EDP numbers listed in technical documentation:
| Frequency | Power | EDP (Horizontal) | EDP (Vertical) |
|---|---|---|---|
| 20 kHz | 1250 W | 101-132-1792 / 101-132-1808 | 101-132-1801 / 101-132-1815 |
| 20 kHz | 2500 W | 101-132-1793 / 101-132-1809 | 101-132-1802 / 101-132-1816 |
| 20 kHz | 4000 W | 101-132-1795 / 101-132-1810 | 101-132-1803 / 101-132-1817 |
| 30 kHz | 750 W | 101-132-1796 / 101-132-1811 | 101-132-1804 / 101-132-1818 |
| 30 kHz | 1500 W | 101-132-1797 / 101-132-1812 | 101-132-1805 / 101-132-1819 |
| 40 kHz | 400 W | 101-132-1791 / 101-132-1807 | 101-132-1800 / 101-132-1814 |
| 40 kHz | 800 W | 101-132-1798 / 101-132-1813 | 101-132-1806 / 101-132-1820 |
Expert Troubleshooting & Rapid Restoration
Don't let a "system down" error or a mysterious alarm code keep your team idle. Our technicians are experts at diagnosing common failure modes and technical issues affecting the DCX series, such as:
Ultrasonic Overloads
Diagnosing issues within the acoustic stack, including worn boosters or cracked horns.
Power Supply Failures
Repairing internal circuitry damaged by static discharge, improper environmental conditions, or line voltage fluctuations.
Maintenance & Reconditioning
We provide full rebuilds, replacing all failed and questionable components to prevent future failures.
Communication & I/O Errors
Resolving issues with User I/O, Web Page Interfaces, and external amplitude control signals.
Why Choose Rochester Industrial Services?
Direct Access to Technical Experts
When you call Rochester Industrial Services, you skip the receptionists and sales scripts. You speak directly with an expert who understands your equipment's architecture inside and out. We provide immediate, high-level diagnostics to determine if your failure can be resolved in-house or if your unit requires professional, component-level service at our facility.
True Component-Level Repairs & Full Rebuilds
Unlike many repair shops that simply swap boards, we perform deep-level electronic and mechanical restoration. Our process is designed to save you thousands compared to OEM replacement costs while extending the life of your machinery. We troubleshoot down to the individual components to fix "unserviceable" units, including drive circuitry and digital power modules.
Full Load Testing on Dedicated Fixtures
We don't just fix the obvious; we verify the repair. Every unit undergoes rigorous full-load testing on our dedicated fixtures to ensure it performs under real-world production demands before it leaves our shop.
1-Year Cover-to-Cover Warranty
We stand behind our craftsmanship. Every repair is backed by a comprehensive 1-year warranty, giving you the confidence that your equipment is protected for the long haul.
Your Off-Site Technical Team
Technical support is the heartbeat of our business. We pride ourselves on providing world-class technical support that doesn't end when the invoice is paid. Once you become a customer, you have acquired a team of off-site expert technicians who are only a phone call away.
DCX Series Sales
In addition to expert service and repair, we offer the highest quality surplus and brand new Branson DCX Series units available. Every unit we sell is backed by our same comprehensive 1-year warranty, so you can buy with confidence.
